- Shipping & Returns
Shipping & Returns
We ship to all locations within the United States and all orders ship for a flat rate of $3.00. We ship via the United States Postal Service and will ship within the next business day of you placing your order. We pride ourselves on quick shipping so often we will ship your order within the same business day!
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.
You may return most new, unopened items within 30 days of delivery for a full refund minus a 5% restocking fee. If your return is a result of our error (you received an incorrect or defective item, etc.), we will pay for return shipping and the 5% restocking fee is waived.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 5 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If you have received an item that is damaged or missing parts, please let us know so we can immediately correct the situation. Often these errors can be addressed without returning the mispackaged item. The game companies we sell have excellent quality control but on a rare occassion items are packaged missing one or more parts.